We offer international shipping services. We currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our valued customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

All packages are shipped by ePacket or EMS from our warehouse in China, depending on the weight and size of the product. Packages from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

Is my country supported by ePacket Shipping?

As of January 2018, there are a total of 39 countries that are supported by China Post’s ePacket service:

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Denmark
  7. Finland
  8. France*
  9. Germany
  10. Greece
  11. Hong Kong
  12. Hungary
  13. Ireland
  14. Indonesia (currently in a trial run)
  15. Israel
  16. Italy
  17. Japan
  18. Kazakhstan (currently in a trial run)
  19. Korea
  20. Luxembourg
  21. Malaysia
  22. Mexico
  23. Netherlands
  24. New Zealand
  25. Norway
  26. Poland
  27. Portugal
  28. Russia
  29. Saudi Arabia
  30. Singapore
  31. Spain
  32. Sweden
  33. Switzerland
  34. Thailand (currently in a trial run)
  35. Turkey
  36. Ukraine
  37. United Kingdom**
  38. United States***
  39. Vietnam (currently in a trial run)

* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

*** Packages can be shipped to all states, territories and military addresses within the United States.

Source: China Post ePacket Fees and Regulations (link in Chinese and changes sometimes; let us know if the link is out-of-date).

What about customs?

We don’t deal or pay any custom fees or excise duties levied at destination country. Most of time no custom or excise duties are charged due to small shipping packages. However you have to pay customs or excise duty if levied, when packages arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:


*Estimated Shipping Time

United States 10-20 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 15-30 Business days
Africa 15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive tracking information via email once your order shipped. Tracking information is also available in your account dash. If you haven’t created account or received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

It takes 2-5 business days for the tracking information to update on the system for most of shipping companies. If tracking information is not available for your order more than 5 business days of shipping the package, please contact us.

Will my items be sent in one package?

If you have order for more than 1 item in single order, all items are combined and shipped in 1 package. However for some logistical reasons (like different warehouses), items in the same purchase may be sent in separate packages, even if you’ve specified combined shipping. But don’t worry, we shall provide  separate tracking information for all packages.

If you have any other questions, please contact us at, we will do our best to help you out.


Is my payment secured?

Yes we offer safe and secure checkout. All payments are processed via world renowned payment gateways.


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